Top up money in your account

Top-ups are available for both credit and prefunded accounts and are another option for adding funds to your Pliant account.

You can find your Pliant card account information on the Payments page by clicking the "Top-up" button to top up your account. You will see the Pliant card account details on the opened window.

Funds should be sent only from a corporate account that has the same name as your legal entity. Transfers from personal accounts, PayPal, or other similar networks will be rejected. The funds typically arrive in your account two bank working days later.

If you have multiple card accounts, you need to top them up separately. Unfortunately, we don’t currently support money transfers between accounts.

For certain currencies, we maintain separate IBANs for the local payments and SWIFT payments. The top-up window shows local transfer and swift transfer accounts separately based on the currency of the card account.

Currently, we support the following payment options in the respective currencies:

* For GBP, the default transfer method is BACS, but we also support CHAPS and Faster Payments

Local transfers: Local transfers are domestic transactions that use local banking networks, such as SEPA in the Euro area or BACS/CHAPS/Faster Payments in the UK. These methods are generally costless or cheaper and often result in funds arriving on the same day or the next working day.

SWIFT transfers: SWIFT transfers are used for cross-border transactions. Since multiple correspondent banks may be involved, SWIFT transfers tend to be more expensive, and funds usually take longer to arrive—typically 1–3 working days.

If the top-up feature is not available, you can submit a ticket via our Support Form.

There are several cases our customers use top-ups:

There may be other use cases in which your organization might want to use top-ups.