Support

Get an overview of the most important features available in the cardholder app

Getting started as a cardholder

How to download the Pliant mobile app for cardholders?

Using the Pliant mobile app

Marketing Team

Get an overview of the cardholder app's functionalities

Pliant x Commerzbank for cardholders (employees)

How to request a new physical or virtual card via the cardholder app?

Requesting a card

Physical cards need to be activated before they can be used

Activating physical cards

How to access card number, CVV and expiry date for making payments?

Using your Pliant cards

Where do I find the PIN for my physical Pliant credit card?

Viewing the Pliant card's PIN

Locking, unlocking and terminating cards

How to request a higher limit for any of my cards?

Requesting a limit change for one of your cards

Add your Pliant cards to Apple Pay to make fast, secure payments with your Apple devices.

Using Apple Pay with Pliant

Card expiration

Cards

Track, search and filter card transactions and support your finance team by adding receipts and accounting information

Your card transactions

How to upload receipts? How to use the receipt inbox to automatically match receipts to transactions via email?

Uploading receipts and using the receipt inbox

Automatic Receipt number extraction

How to manage notifications about missing receipts?

Receipt notifications

Why do I need to verify my transaction when paying with my Pliant card?

Strong-customer authentication

Requesting chargebacks

Flag transactions

Pliant x Commerzbank Transaction & Receipts

Transaction & Receipts

Find answers and get help from Intercom Support and Community Experts

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